Serving our community for over 8 years.
Brighton TAS 7030
After hours assistance is available by After Hours Dr, at 1/254 Main Rd, Derwent Park, on (03) 6165 2360. This service is available weekdays between 6:00pm and 10:00pm, and weekends and public holidays from 9:00am and 10:00pm.
In a medical emergency, please call 000 and ask for an ambulance.
We take feedback, complaints, and concerns very seriously.
Please speak with us if you have any concerns, and where appropriate, we can arrange a meeting for you with a member of our Practice Management team.
Alternatively, you can express any concerns you may have, including those related to privacy, using our enquiries form.
We will strive to resolve your concerns, in accordance with our resolution procedure. If you wish to take your complaint further, you may contact the Tasmanian Health Complaints Commissioner at www.healthcomplaints.tas.gov.au
At Brighton Doctors, we use a secure automated SMS system to communicate with patients about results. Depending on the test that has been undertaken, a consultation may be required to receive results.
It is the patient’s responsibility to follow up on their test results, and we actively encourage our patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.
We will make every effort to contact patients with abnormal results. However, it cannot be assumed that test results are normal if there is no contact from our clinic. Patients should be aware of the potential seriousness of not attending follow-up appointments, recalls, or investigations.
All consumers have the right to safe and high-quality health care. The Australian Charter of Healthcare Rights (the Charter) describes what consumers, or someone they care for, can expect when receiving health care. There are seven rights in the Charter. They apply to everyone and everywhere health care is provided in Australia.
Please click here to download a copy of the Australian Charter of Healthcare Rights brochure.